Reference

How lonestarcasino Handles Your Personal Information

This privacy policy explains exactly what data we collect when you create an account, make a deposit via PayPal, Venmo or Play+, or browse our mobile lobby — and how we use, store and protect it.

Account data kept securePayPal, Venmo, Play+ transaction privacyCookie controls in your settingsData access requests honoredState-specific rights respected
lonestarcasino How lonestarcasino Handles Your Personal Information
HOW WE PROTECT IT

Security, Cookies, Retention and Your Rights

We apply encryption to all data stored on our servers and to every transaction that moves through your account wallet, whether that's a PayPal deposit or a Play+ cashout. Cookies help us keep your session active as you switch between your phone and a desktop browser without forcing a re-login each time. You can adjust cookie settings under Account Privacy at any time. Data is retained for as long as your account is active and for a period after closure as required by state regulations in eligible regions.

Data Encryption All personal data and payment records — including PayPal and Venmo transaction IDs — are encrypted at rest and in transit so they cannot be read if intercepted.
Cookie Management We use session cookies to maintain your login across devices and analytics cookies to improve the mobile lobby. You can turn non-essential cookies off in Account Privacy settings.
Data Retention Policy We keep your account data while your account is open and for the period state law requires after closure. You can request deletion of non-required data once your account is closed.
Your Access Rights Depending on your state, you may have the right to access, correct or delete your personal data. Submit a request via email or live chat and we will respond within the timeframe your state requires.
REACH OUR TEAM

Contact Us About Your Privacy Rights

Have a question about your data, a deletion request, or need to update account information tied to your PayPal or Venmo wallet? Our privacy and account support team handles these requests directly. Reach out through any of the channels below and include your registered email address so we can locate your account record quickly.

Team online

Privacy Email

Send data access, correction or deletion requests to our dedicated privacy inbox. Include your account email and the specific data type you are asking about.

Live Chat

Open live chat from your account dashboard on mobile or desktop. Our team can pull up your privacy settings and walk you through a data request in real time.

Account Settings

Log in, go to Settings, then Privacy. You can review your cookie preferences, marketing consent and linked payment methods — PayPal, Venmo, Play+ — directly from there.

Privacy Policy Questions We Hear Most

The questions below cover what we actually get asked about data collection, payment privacy and account rights. If yours isn't here, live chat is the fastest path to a direct answer from our team.

We collect your name, date of birth, address and ID document for verification. We also collect your email, device type and payment method identifiers such as your PayPal account reference.

No. PayPal and Venmo handle their own authentication. We only receive a transaction token confirming the payment cleared — your wallet credentials never touch our servers.

Email our privacy team from your registered address or use live chat in your account dashboard. Include your account email and specify what data you need — we will process it per your state's applicable timeframe.

Yes. Once your account is closed, you can request deletion of data we are not legally required to retain. State regulations in eligible regions may require us to keep certain records for a set period.

IP and location data let us confirm your access falls within a state where our service is permitted under local law. We do not sell this data or use it for advertising purposes.

Session cookies keep you logged in as you switch between your phone and desktop browser. You can turn off non-essential analytics cookies any time under Account Settings, Privacy tab.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.